Research on the future of operational performance.
Evidence-based research exploring operational reporting, AI readiness, digital transformation and process maturity in UK mid-market businesses.
Published
Available now
The Hidden Cost of Operational Reporting in UK SMEs
Why manual reporting consumes more than six months of full-time work every year — and how Operational Excellence, Digital Transformation, and AI Transformation reverse it.
AI Readiness in UK Mid-Market Operations: The Foundation Gap
Most UK businesses attempting AI transformation fail at the foundation layer — not the technology layer. This report reveals why and what to fix first.
In progress
Coming soon
The £47,000 Spreadsheet: How Manual Data Entry Erodes UK Productivity
A deep look at the true labour cost of spreadsheet dependency in UK distribution, logistics and manufacturing businesses.
Data Silos and the Visibility Gap in UK Mid-Market Operations
How fragmented systems limit decision-making — and what a single source of operational truth looks like in practice.
Process Maturity in UK Logistics & Distribution: A Benchmark Study
Industry benchmarks on process standardisation, automation adoption and operational KPI frameworks across 50+ UK businesses.
Coverage
Research areas
Operational Excellence
Process efficiency, waste elimination, KPI frameworks and performance management across UK mid-market businesses.
Digital Transformation
System integration, automation adoption, data centralisation and the shift from manual to digital operations.
AI Transformation
AI readiness foundations, data quality, predictive analytics and AI ROI in UK business operations.
Industry Benchmarks
Cross-sector comparisons of operational maturity, digital adoption and transformation outcomes.
Methodology
Research grounded in operational reality.
Yesp Labs research is drawn from direct engagement with UK mid-market businesses across logistics, manufacturing, distribution, retail and professional services.
Our findings are not based on surveys or secondary data alone. They reflect the operational patterns, challenges, and opportunities we observe across real transformation programmes.
Apply this research
See how these findings apply to your business.
Book a Transformation Assessment (£2,500) and receive an Operational, Digital and AI Readiness review, Opportunity Register, ROI Analysis, 90-Day Roadmap, and a working prototype demonstration.